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Store Manager

Store Manager

Requisition ID 
2016-6802
Job Locations 
US-FL-Naples
Posted Date 
2/3/2016
Category 
Management

More information about this job

Overview

Function: Responsible for creating and delivering a positive and satisfying in-store experience for both the internal and external customer to maximize business results and the customer experience

 

Interaction:

  •  Reports to the Regional Director with extensive interaction with the Regional Manager of Operations and the Regional Manager of Merchandising.

Summary of Duties and Responsibilities (Essential Functions):

 

People:

  • Attracts, hires, and on boards direct reports.
  • Maintains a fully staffed store through succession planning, building bench strength, and filling all openings in a timely manner.
  • Leads training, on-going development and performance feedback for all Associates and the Management Team.
  • Develops, builds and maintains ongoing, collaborative, working relationships among the store team to achieve the goals of the organization.
  • Leads and Coaches a timely resolution of associate concerns and customer situations.
  • Influences and promotes a climate which encourages others to do their best. Identifies and uses new, creative ways to motivate others.

Disciplines:

  • Drives store merchandise presentations that maximize sales. Ability to re-merchandise in order to drive a satisfied customer experience and meet sales plan results.
  • Treats our product with care and respect by maintaining a clean, neat and organized store.
  • Executes merchandise functions within the store, including pricing policies and sales events.
  • Ensures visual execution standards are met.

Process:

  • Communicates effectively with direct reports, Regional teams, and Corporate partners.
  • Leads and models a consistent customer experience daily.
  • Builds customer loyalty by driving the Bealls Credit Card Program and email capture.
  • Initiates, supports, and implements changes needed to improve the company’s efficiency.
  • Creates and implements overall store action plans to drive key performance indicators and advance results around people, operations, merchandising, financial and customer aspects of the business.
  • Evaluates and responds to store sales and payroll results on a daily basis using sales data and Workbrain workforce schedules.
  • Executes all company policies, procedures, and processes.
  • Manages controllable expenses at store level.
  • Performs all operational functions needed to run the store on a daily basis (e.g. POS system, computer network, maintenance, customer service and sales).
  • Manages a safe working environment and the ongoing protection of Beall’s assets and funds.

 Physical Demands:

  • Must have adequate vision, speech, hearing and physical ability to perform essential job duties.
  • Must have strong verbal and written communication skills.
  • Must be able to stand/walk 95% of the day to perform the essential job duties.
  • Must have full body rotation (i.e. bending, stooping, twisting, etc.).
  • Must be able to lift at least 20 pounds.

Qualifications:

  • Minimum of 5 years retail management experience with a 2 year college degree or equivalent upper-level retail management experience.
  • Highly organized and able to adapt to quickly changing priorities.
  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.
  • Demonstrates entrepreneurial, strategic, and analytical skills.
  • Ability to work well with all levels of management, build partnerships and influence teams.
  • Schedule flexibility to include evenings, weekends, and Holidays to meet demands of the business. A minimum of 45 hours are to be worked per week.
  • Ability to travel based on business needs.

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