Shoe Lead - Bealls Dept Store (#032) Northdale

2 years ago
Requisition ID
Retail Store Associate


 Shoe Lead


Function: To provide support and supervision in the Shoe Department regarding all aspects of divisional operations and presentation.



  • Reports to the Operations Manager.
  • Extensive interaction with customers, Shoe department associates and Management Team.
  • Some interaction with vendors and corporate visitors.

Essential Duties and Responsibilities:

  • Partners with Store Management to establish adjacency flow, department maintenance and daily operations.
  • Works closely with Shoe team on new receipt placement.
  • Sets the standard for customer service expectations within the department.
    • Responsible for greeting and offering assistance to customers as needed.
    • Acts as resource for associates on product knowledge.
    • Proficient in fitting customers.
  • Leads the Shoe team to deliver expected shoe department standards consistently:
    • Display shoes
    • Product Feature Tags
    • Bin maintenance: colorizing, sizing and recovery
    • Pricing: ad sets, signage, price changes
    • Clearance presentation and recovery
  • Ensures returns, mis-mates and damages are handled properly per policy.
  • Provides merchandise assortment input to Operations Manager and Store Manager relative to customer requests and comments.
  • Partner with Visual Merchandisers to create visual impact and ensure correct Brand signing/graphics
  • Participate in talent selection for Shoe associates


  • High school diploma.
  • Minimum 2 years footwear experience in a retail environment.
  • Ability to work well with all levels of management.
  • Ability to supervise a team through clear communication and      teamwork.
  • Highly organized and ability to adapt to quickly changing priorities.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Good written and verbal communication skills.




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